PERSONAL SERVICE
When it comes to arranging your holiday, you can click on our website, pop into one of our stores, launch our app or call our contact centre. While you’re away, our 24/7 TUI Experience Centre means our global team of Travel Experts are on hand to help whenever you need us, while the
TUI app lets you control your holiday from the palm of your hand. We’re committed to
protecting the planet, too, by actively looking out for the environment, local people and wildlife in the places you love to visit.
TAILOR-MADE EXPERIENCES
Our holiday portfolio ticks off everything from beach holidays and
city breaks through to
lakes and mountains getaways. We also offer
tours, that let you experience exotic places like Costa Rica, South Africa and Japan in a brand new way, and
multi-destination trips with over 5,000 combinations to choose from. Plus, our flexible flight options, taxi transfers and flights from your local airport mean you can design your perfect holiday, just as you want it.
OCEAN AND RIVER CRUISES
From the Panama Canal to Florida’s beaches, you can explore over 120 destinations with Marella Cruises. There’s the option of flying from 21 regional UK airports, or sailing from the UK. Our growing fleet covers off everything from family-friendly to adults-only ships – plus, they’re All Inclusive as standard, with tips and service charges included.
TUI River Cruises, meanwhile, explore Europe’s waterways, stopping off at big cities and hidden gems along the way. Flights, transfers and meals with drinks are all part of the package when you set sail.
PEOPLE, PLANET, PROGRESS
Here at TUI, we know better than most that the holiday scene needs to play it parts when it comes to protecting the planet, and we’re putting our full weight behind doing our bit. We pledge to achieve net-zero emissions across our operations, and we’re working on a bunch of initiatives to help make a difference across the world alongside this. For example, so far we’ve removed over 257 million pieces of single use plastic from our planes, hotels and cruise ships, and we plan to keep adding to that number every year. Plus, our collection of hotels is getting more sustainable by the year – a lot of our customers now stay in our
Green & Fair hotels, which meet the Global Sustainable Tourism Council (GSTC) Criteria for protecting the environment, looking after staff and supporting the local community. And, let’s not forget about our airline, which is one of the best when it comes to managing carbon emissions. We use the Boeing 737 MAX for short and mid-haul flights, and the 787 Dreamliner for farther-flung flights. The former is about 16% more efficient than the plane it replaced. The 787 Dreamliner, meanwhile, is around 20% more fuel efficient than other jets. That being said, the work is done yet – we’re working hard to keep reducing our emissions year on year.
On top of all that, we’re proud to support the
TUI Care Foundation – an independent charity that’s working to protect holiday destinations. Currently, their 25 projects across 20 countries include everything from habitat protection in the Dominican Republic to reducing coastal plastic waste in Cyprus.
